Custom CRM & ERP Development

Bespoke CRM & ERP Development

Custom CRM &
ERP Development

Providing you with bespoke CRM & ERP Development services. We help you reach your business goals by offering you professional CRM or ERP systems that are great additions to your existing systems.

How a Bespoke CRM or ERP will benefit you

We all understand the hassle of managing customer information without amounting to countless spreadsheets that are easy to lose track of, especially as your organisation grows and becomes more successful. Here at Akoom, we wish to help you consolidate customer information in a comprehensive CRM system that will completely change and enhance the way you provide your customers with the best possible version of your services.

How Bespoke CRM helps smaller organisations

How CRM helps smaller organisations

We help provide you with a CRM system that will keep all of your customer information in one central place and ready for use. By maximising your efficiency in being able to access accurate customer information easily, we help you minimise errors.

It is important for smaller organisations to have a straightforward and clear-cut system that keeps their customer information precisely grouped to avoid mistakes that could impact customer orders or offered services.

A great and easy to use CRM system will also minimise the loss of customer information and accidentally casualties.

How custom CRM helps larger organisations

How CRM helps larger organisations

A great CRM system can help bring your departments together. At Akoom, we know that helping larger organisations keep track of how their departments are running is very important and therefore, we want to help make this process as easy and streamlined as possible for you.

By combining several different points of interest into one CRM system, we maximise and pinpoint opportunities and act on them agile.

For example, a CRM system can help improve sales and marketing by offering customers personalised and custom-made experiences based on simple data consolidation.

How Akoom helps tailor Custom CRM & ERP development to you

How Akoom helps tailor Custom CRM & ERP development to you

At Akoom, we pride ourselves on our mission to create custom-made and perfectly tailored software for all customers.
Because of this, we know that we will not be satisfied until you have a CRM system that perfectly fits you and your organisational needs.

We strive to create a streamlined system that will strengthen departmental cooperation for maximised results.

Akoom offer bespoke systems that are built around your needs

A CRM system built by Akoom developers will

Enable companies to add as many users as they require without the need to purchase separate licenses for each additional user

Custom integrates with key systems and applications you already have in place

Include features that can be turned on and off, so it can easily adapt to the business needs tailoring a custom solution depending on the business processes already in place

Allow companies to create different dashboards for different departments

Allows for roles and individual permissions according to authority level

Give companies secure access to their data 24/7 from any web-connected PC, tablet, laptop or smartphone

Enable companies to quickly and simply produce tailored reports at the touch of a button, pulling data from across an organisation to give a view that’s wider than each individual department

A scalable system that will grow in sync with your company needs

Our process to building your custom CRM system

Akoom developers start the process of building you a bespoke CRM system by listening to your needs and and taking into consideration any organisational existing systems you may already have in place. Taking what you tell them your requirements are, they’ll be able to resolve any existing issues and improve already working processes that may not be maximised to their fullest potential.

What a CRM system is

A CRM system, a ‘Customer Relationship Management’ system, is a tool that assists you in your organisational interactions with your customers. This system takes into account all customers, considering past, current and also potential future customers. It helps consolidate your customer relationships and improve departmental cooperation and productivity. It may also give you streamlined principles that your organization may use going forward when interacting with customers for best results.

What CRM system benefits are

Using a CRM system can minimise the loss of important customer information, such as current customer relationships along with possible potential customers’ contact details. An easy to follow and straightforward system can help you view customer information efficiently whilst also monitoring and managing departmental productivity. As much as a CRM system can be used to store customer information, it can also help different departments such as those focused on marketing and sales, come together and form plans of action on attracting more customers. Having conveniently laid out information based on data collection will help departments identify unexplored opportunities and improve customer numbers.

How Akoom customises your
CRM system

Our developers identify your needs and build a system completely tailored to you and your organisation. Akoom developers won’t simply recycle older CRM systems previously made but instead start from the beginning and put together something that is personalised only to you and your organisation. This way you have a guarantee that everything you need solved will be taken care of by the CRM system we build for you.

What an ERP system is

A ERP system, a ‘Enterprise Resource Planning’ system, is another tool that helps minimise the complexity of organisation-wide managing. What this means is that an ERP system helps you manage several parts of your organisation without needing to consult contrasting information deposits. Instead, an ERP system streamlines diverse organisational activities and helps you manage operations regarding financials, inventories and human resources, to name a few. An ERP system may also contain an integrated CRM system.